About Us

Going Above & Beyond Customer Expectations – A Tradition Since 1937

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Founded in 1937, Thornton & Grooms has been totally committed and focused on superior customer service. We understand that satisfied customers are essential to our success. We achieve complete customer satisfaction by going Above and Beyond . . . by listening and understanding what the customer wants and delivering it flawlessly.

We recognize our strength and competitive advantage is, and always will be, our people. From the people who answer the telephones, order materials, manage the warehouse . . . to the people who schedule appointments and run our service calls. . . we value the skills, strengths and expertise of our diverse team.

Our technicians are NATE certified professionals who provide complete solutions for all of your plumbing, heating and cooling needs. Whether it's a clogged drain, scheduled maintenance or the installation of a complete new comfort system . . . when you call Thornton & Grooms, you're assured of an experience that goes Above and Beyond your expectations.

Thornton & Grooms . . . providing indoor comfort solutions to make homes comfortable, healthy, and safe . . . backed by our 100% Satisfaction Guarantee.

What Our Customers Are Saying

Your service technician Dave represents your company in fine fashion. He is courteous, professional, knowledgeable and certainly demonstrates expertise!"

—A.G. Hermann, Bloomfield Hills, MI

 
Professional Affiliations ACCA    Angie's List     NATE     Bloomfield-Birmingham Chamber of Commerce
Nexstar   MPMCA   PHCC
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