The Carrier Factory Authorized Dealer Designation

Only those heating and air conditioning dealers who meet Carrier's highest standards and closest scrutiny -- not only for their technical expertise, but also for their business practices and customer service quality – earn this distinction. Thornton & Grooms met Carrier Corporation's rigid criteria and careful scrutiny for the quality of our products, expertise and service; before ever being authorized to offer Carrier products. Our performance is backed by the Carrier Factory 100% satisfaction guarantee. For guaranteed comfort, look to quality Carrier Products installed by the most qualified technicians.