Contact Information
* First Name
* Last Name
* Address of Service
* Email address
* Best Phone Number	( ) Home Cell Work

  

Please take a moment to fill out this survey, and help us in our continued commitment to quality and customer service.
1) Was our office staff friendly and helpful?	Yes No
Comments
2) Was the plumber/technician friendly, helpful and knowledgeable?	Yes No
Comments
3) Did you have the work done that our service technician or plumber proposed to you?	Yes No N/A
4) If you did not have the work done that was proposed to you, what was the reason you choose not to? Pick all that apply. Comments:	I plan on having it done soon I have to consult with my spouse I feel that the price quoted was too high I want to wait until it becomes a problem
5) If you did have the work done, was it done to your satisfaction?	Yes No
Comments:
6) If this was a warranty call, was the repair done to your satisfaction?	Yes No
7) Overall, what do you feel we could have done better for you?
8) What did you like about our service, or what do you feel we did well?
9) Please give a number rating to each of the following, based on importance to you. Use 5 for “extremely important” and 1 for “not important at all”.	Quality of work 1 2 3 4 5 Quality of parts installed 1 2 3 4 5 Feeling safe 1 2 3 4 5 Price 1 2 3 4 5 Explanation of work and quote given BEFORE the work is performed 1 2 3 4 5 Cleanliness 1 2 3 4 5 Explanation and instructions AFTER the work is performed 1 2 3 4 5 Reputation of company 1 2 3 4 5 Positive interaction of the office staff 1 2 3 4 5
10) Do you have any additional comments for us?