Customer Service

FamilyWhen you call Thornton & Grooms you’ll notice a difference. Our people. From our customer service representatives to your service technician and everyone in between we will do everything possible to make your experience with Thornton & Grooms exceed your expectations. We will go Above & Beyond™. Guaranteed! 

Why choose Thornton & Grooms? 

  • Polite, Professional Customer Service Representatives
  • Phones Answered 7 AM  - 10 PM, 7 Days A Week By A Person Ready To Help
  • Friendly, Uniformed Technicians Listen To Your Needs
  • On Time Arrival-We Work On Your Schedule
  • Your Approve The Price Before We Start-No Surprises
  • We Respect You & Your Home
  • Technicians Completely Clean The Work Area
  • 100% Satisfaction Guaranteed
  • Family Owned & Operated
  • Community Involved
  • Environmentally Responsible
  • Proudly Serving Our Community Since 1937

Customer Service

 

What Our Customers Are Saying

I have been a happy customer since 1985, as a single female (mom, too) I have always felt confident and safe with your company. Thank you.

—E. Matthews, Bloomfield Hills, MI

 
Professional Affiliations ACCA    Angie's List     NATE     Bloomfield-Birmingham Chamber of Commerce
Nexstar   MPMCA   PHCC
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