Customer Tools

Customer Survey

Please take the time to fill out our survey below. We want to know how you felt about your service with Thornton & Grooms. All comments are greatly appreciated and respected.

If you have any questions, please call us at (248) 430-0919.

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Customer Survey

Name * First Last
Email *
Phone * - (###) - ### ####
Address
Street Address

Address Line 2

City

State / Province / Region

Postal / Zip Code

Country
Tell us what you think.
Your Experience
Promptness of dealer personnel
Professional appearance (Personnel/ vehicles/ etc.)
Courtesy and friendliness
Took time to understand my needs
Knowledgeable
Kept my home neat and clean
Explained operation and maintenance system
Explained equipment and labor warranties
Completed the work in a timely manner
Resolved any issues to my satisfaction
Overall Satisfaction
How likely would you be to recommend us to a friend or colleague?
Are you interested in a service and/or a maintenance agreement?
Please share any additional comments or describe in your own words your overall experience (for example, what you thought the dealer did exceptionally well, or what could have been better).
How did you hear about us? *
Do you want to join our mailing list?

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Customer Survey

Customer Survey

Customer Survey

Tell us what you think.