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Can I troubleshoot my system before I call in for a repair?

Of course you can! Thornton & Grooms heating and air conditioning specialists encourage you to perform these simple procedures before calling us.
  • Check disconnected switches (indoors and outdoors if you have a split system). Make sure that circuit breakers are on or that fuses have not blown.
  • Check for sufficient airflow. Make sure air filters are clean and that supply-air and return-air grilles are open and unobstructed.
  • Check the settings on your thermostat. If you want cooling, make sure the temperature control selector is set below room temperature and the SYSTEM switch is on the COOL or AUTO position. If you want heat, make sure the temperature control selector is set above room temperature and the SYSTEM switch is at HEAT or AUTO. The FAN switch should be set at ON for continuous blower operation or AUTO if you want the blower to function only while the home heating system or central air conditioning unit is operating.

In addition to the routine maintenance you perform, your home comfort system should be inspected at least once a year by a properly trained service technician. An Thornton & Grooms specialist will make sure your heating and air conditioning system operates safely and gives you the best performance at the lowest cost. You may also want to ask us about our Blue Guardian Program, which covers regular maintenance.
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Contact Us

Thornton & Grooms
24565 Hallwood Ct
Farmington Hills, MI 48335
(248) 644-7810
MI Plumbing Lic. #: 8106666
MI Contractors Lic. #: 7100232
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